Home WiFi wasn't working

Home WiFi wasn't working and it's very unclear how lodge a complaint on their app and website. They used to have a real person you could chat to on their sit but it's clearly now a bot. However after a couple of attempts the complaint was lodged and within an hour an technician arrived. The issue was something to do with the area I was in as neighbours were also affected. The technician took a few hours but the problem was resolved satisfactorily.
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ID
#3694252 Review #3694252 is a subjective opinion of poster.
Location
Dubai, Dubai

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I want to deactivate my internet etisalat packge.

I tried to contct you many times to deactivate my internet packge. Last tym the fee was 700dirham. But now its showing 1000dirham. I came my hometown pakistan and left uae because of my husband job termination Pls help me to deactivate my packge.
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ID
#3646305 Review #3646305 is a subjective opinion of poster.
Location
Multan, Punjab Province
Preferred solution
Let the company propose a solution

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